Thermoelectric FAQs

Here are answers to some of the commonly asked questions about Igloo® Thermoelectric coolers. If you cannot find the answer you are looking for, please feel free to Contact Us – we’re here to help.

Questions about Thermoelectric Coolers



  1. Thermoelectric coolers: power cord, converter, fuse and vehicle battery
  2. Thermoelectric coolers: general operating information & specifications
  3. Thermoelectric coolers: troubleshooting
  4. Thermoelectric coolers: Dos and Don’ts
  5. How do I get help with my Thermoelectric cooler?

Answers



  1. Thermoelectric coolers: power cord, converter, fuse and vehicle battery

    Power Cord, Converter and Fuse
    Igloo Thermoelectric coolers are designed to operate using a 12-volt DC power source (such as a vehicle cigarette lighter port), or with an optional Igloo AC converter appropriate for the voltage in the country of use

    Always use the power cord as described in the Owner's Manual

    Always gently pull the cord by the plug's finger grips — never pull from anywhere else on cord

    Do not cut the power cord or converter cord

    The cords and converters may become warm to the touch – this is normal (all Igloo converters and power cords are UL safety approved)

    Use only Igloo power cords and Igloo power converters with Igloo thermoelectric products – other power cords and converters may transmit too much or too little power and cause unit damage

    The power cord is designed to fit most vehicle 12-volt power outlets, but fit may vary with some vehicle designs

    Fuse: The 12-volt DC power cord on most Igloo Thermoelectric coolers uses a 5-amp fuse, however, later model Cool Chill™ thermoelectric coolers call for an 8-amp fuse. Check the specifications in your Owner’s Manual or printed on the power cord. Unscrew the 12-volt adapter (end that connects to cigarette lighter) to reveal the fuse (fuses are available at most auto and electronics stores)


    Vehicle Battery
    Igloo Thermoelectric cooler use with a 12-volt power source will vary depending on the age and condition of the battery. On average, Thermoelectric coolers can run for two hours before they drain a significant amount of power from the battery of a vehicle that is turned off

    Some vehicles will shut off power to the 12-volt cigarette lighter, and hence to the cooler, if the vehicle is turned off


    Back to Top


  2. Thermoelectric coolers: general operating information & specifications

    Igloo Thermoelectric coolers are designed to withstand continuous use (as in an office or college dormitory)

    Igloo Thermoelectric coolers are designed for use with any 12-volt power source that will accommodate the supplied power cord, including automobiles, trucks, boats, recreational vehicles and golf carts.

    Igloo Thermoelectric coolers are designed to operate between 48 to 60 watts (depending on model) and draw an average of 4.2 - 5.0 amps on a continuous basis.

    It is normal for water to condense at the bottom of the cooler during use. A higher level of condensate will occur in humid conditions.

    Thermoelectric coolers operate on a temperature differential principle related to the temperature of the environment they are operating in – they are not thermostatically temperature controlled like a refrigerator. Although performance varies by model, most Igloo Thermoelectric coolers are designed to cool contents as much as 40 degrees Fahrenheit below the room or outdoor operating temperature (e.g. If outdoor temperature is 75 degrees Fahrenheit, the thermoelectric cooler will cool the contents down to 35 degrees Fahrenheit).

    The ideal operating temperature for a Thermoelectric cooler is between 68 and 80 degrees Fahrenheit.

    Contents of a Thermoelectric cooler may freeze if the cooler is placed in a cold environment (temperatures below 68 degrees Fahrenheit). Do not operate a thermoelectric cooler inside a trunk, cabinet or enclosed area. This will block its ventilation and may result in damage, risk of fire or electric shock.

    We do not recommend using ice in Thermoelectric coolers Do not fill the cooler with liquids — they may corrode and damage the fan and motor


    Back to Top


  3. Thermoelectric coolers: troubleshooting

    Cooler is not cooling
    A power surge may have caused the fuse in your 12-volt DC power cord to burn out. Unscrew the 12-volt adapter (end that connects to cigarette lighter) to reveal the fuse and replace if necessary (fuses are available at most auto and electronics stores)

    Check the 12-volt DC power cord to ensure it is firmly inserted in the 12-volt outlet – try repositioning it.

    If using an AC converter, check that the power from the wall outlet is turned on, and ensure that the 12-volt plug end is firmly inserted into the adapter on the converter – try repositioning it.

    If the Thermoelectric cooler has both heating and cooling options, check the position of the power cord. The power cord must be positioned with the blue C (cold) aligned with the raised dot (some models) or with the blue dot on the power cord aligned next to the blue dot on the plug inlet (other models). Misaligning the power cord may cause contents to warm instead of cool, and may also damage the unit.

    Moisture may have gotten into the cooling module and affected the unit's performance. Allow to dry thoroughly and try again – if still not operational, the problem may lay elsewhere.

    After prolonged use, the fan/motor may have reached the end of its serviceable life.


    Cooler is heating instead of cooling
    Select models of Thermoelectric coolers may switch between heating and cooling based on the position of the power cord Check the Owner's Manual to see if your model heats as well as cools If contents become heated in a model that is not designed to heat, check the position of the power cord. The power cord must be positioned with the blue C (cold) aligned with the raised dot (some models) or with the blue dot on the power cord aligned next to the blue dot on the plug inlet (other models). Misaligning the power cord may cause contents to warm instead of cool, and may also damage the unit.

    Back to Top


  4. Thermoelectric coolers: Dos and Don'ts

    Do
    Read this FAQ and your Owner's Manual thoroughly to understand the operation of your Igloo Thermoelectric cooler
    Plug your thermoelectric cooler in and let it cool for approximately 3 hours prior to use for best cooler performance
    Pre-chill items to be stored in the thermoelectric cooler for maximum cold retention.
    Keep the lid of your thermoelectric cooler closed when items are not being put in or taken out, for optimum cooling performance
    Do place in shaded area during use and avoid direct sun, if possible


    Don't
    Do not allow the fan vents and air intakes to become blocked (do not stack or allow items to fall on top of these areas) as this could lead to permanent damage to the cooler, as well as a risk of fire or electric shock.
    Do not pull the plug from anywhere on cord except the plug's finger grips
    Do not cut the power cord or converter cord
    Do not reverse the hot and cold sides of the power cord – this could cause heating when cooling is desired, or cooling when heating is desired

    Do not use another manufacturer's power cord or converter with an Igloo cooler
    Do not use ice in Thermoelectric coolers
    Do not fill the cooler with liquids — they may corrode and damage the fan and motor
    Do not operate the cooler inside a trunk, cabinet or enclosed area. This will block its ventilation and may result in damage, risk of fire or electric shock.
    Do not modify your Igloo Thermoelectric cooler in any way. Doing so could cause a risk of fire or electric shock, and will also void your warranty.


  5. How do I get help with my Thermoelectric cooler?

    Please read and review your Owner's Manual for instructions and trouble-shooting tips. If you have lost your Owner’s Manual, you may request a copy by contacting us at the phone number or email address below. Please read the rest of the FAQ’s to see if there is already an answer to your question.


    If you still have questions, please contact Curtis International at the phone number or email address below :
    Phone: (416) 674-2123 ext. 234
    Email: vince@curtisint.com


    Back to Top

Customer Care