Igloo is committed to facilitating the accessibility of our website for all users. We are actively working to increase the accessibility and usability of our website for people with disabilities.

We have retained a digital accessibility firm, UserWay, to help us identify and fix accessibility barriers. We will have a monthly review process and undergo regular monitoring by UserWay. This includes manual testing and the use of assistive technology, such as screen readers, to ensure that our website is accessible.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

We are working to become conformant with WCAG 2.0 level AA.

Feedback

Please be aware that our efforts to provide an accessible website are ongoing. If you encounter an accessibility issue or have a question, please contact our customer service department at:

Phone:1-800-273-7024
Email:customerservice@shop.igloocoolers.com

We aim to respond to feedback within 2 business days.